FAQ

If you have any questions concerning the products, system setup, compatibility with other hardware, installation of software or programming the products please first have a look at the related FAQ list to see whether we already have information on this topic.

How to update a digitizerNETBOX/generatorNETBOX

Description of firmware and software update of a digitizerNETBOX

SPCM Enable driver debug logging

SPCM driver (all series starting starting with M2p, M2i, M3i, M4i, M4x, digitizerNETBOX, generatorNETBOX and further series). This chapter explains how to set-up debug logging for support issues or for own programming checkup. It leads you through the process and explains step by step what to do.

MICX Enable driver debug logging

MICX driver (all series prior to M2i series including PCI, MI, MC, MX series). This chapter explains how to set-up debug logging for support issues or for own programming checkup. It leads you through the process and explains step by step what to do.

How to set up a demo card

With the help of the card control center one can install demo cards in the system. A demo card is simulated by the Spectrum driver including data production for acquisition cards. As the demo card is simulated on the lowest driver level all software can be tested including SBench 6, own applications and drivers for third-party products like LabVIEW.

Obsolescence Policy

End-Of-Life Products

Spectrum products are declared end-of-life when the components used become obsolete and the sales volume doesn't justify the development of a replacement product. At this point there is no more stock production, due to the low sales volume and the need to avoid manufactured products just aging in stock for years.

digitizerNETBOX - LAN LED green but Discovery not working

The green LAN LED indicates that the digitizerNETBOX/generatorNETBOX is connected to the LAN and has obtained a valid IP-address. In some cases it can still be that the Discovery function of the Spectrum Control Center can't detect the digitizerNETBOX/generatorNETBOX

digitizerNETBOX shows red LAN LED or no LAN LED

Debug help if NETBOX LAN LED shows an error message

SCAPP / RMDA Problems and Solutions

Tips for troubleshooting